Return/Refund Policy

Thanks for shopping.

If you are not entirely satisfied with your purchase, we're here to help.

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.No handling fee for returns.You are responsible for the postage of the return


Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at StampsService@outlook.com

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping Time: 3-15 days

 

Email: StampsService@outlook.com

Phone: +1(509)230-5856(Only support SMS and voicemail. Please send us your order number, or email. )

We will reply to you by SMS or email within 12 hours.

In order to take care of the employment of deaf people, our company recruits deaf people to be customer service staff, so we only support SMS and email text message reply, we have no way to answer and make phone calls for the time being.

Thank you for your understanding.